DRAFT FOR THE LAWYER, 20 September 2026
Terms of use of the Company Cabinet
Version [1.0] of [DATE]
1. Scope and the Seller's details
1.1. These Terms set the rules under which Company staff members work in the Cabinet. They are Annex No. 3 to the Contract for the sale of petroleum products and services through ePay Company cards (the Contract) and form an integral part of it.
1.2. The Seller is "DII-TEH-GROUP" S.R.L., IDNO 1017600052819, VAT code 0508117, with its seat at mun. Chișinău, str. Socoleni 2/6, Republic of Moldova. Telephone: [TELEPHONE]. Electronic mail address: dev@e-gaz.md. Web page: https://epay.e-gaz.md. Authorisation No. [NUMBER], valid until [DATE], issued by [AUTHORITY]. The Cabinet opens at the address https://epay.e-gaz.md/cabinet.
1.3. These Terms apply to every natural person who enters the Cabinet in the name of the Company. Where a provision of these Terms conflicts with the Contract, the Contract applies.
1.4. These Terms are read together with: a) the Contract; b) Annex No. 1 "Special Conditions"; c) Annex No. 2 "Agreement on the processing of personal data"; d) Annex No. 4 "Terms of use of the programming interface for companies", where the Company uses the interface; e) the Notice on cookies and browser storage, and the model notice for Company users, which the Seller makes available in the Cabinet and at https://epay.e-gaz.md.
1.5. The Romanian text is the binding text. The Seller may make available translations into Russian and English as a courtesy.
2. Definitions
2.1. The Cabinet is the Company's workspace on the internet, through which it manages the Company account, the Company cards, the Company users, the Company staff members and the documents.
2.2. The Company account is the record, kept by the Seller in Moldovan lei, of the sums the Company has paid in advance and which have not yet been placed on Company cards.
2.3. A Company card is a card funded by the Company, of the kind Fuel, Wash or Combined.
2.4. A Company user is a natural person, the holder of a User account in the App, to whom the Company has given a Company card for use.
2.5. A Company staff member is a natural person to whom the Company gives access to the Cabinet in one of the roles of clause 4.2.
2.6. The Company part is the sum the Company has placed on a Company card. The User part is the sum the Company user has placed on the same card out of his own money.
2.7. A Top-up by user is the payment by which a Company user places his own money on the Company card he holds.
2.8. A Top-up request is the request by which the Company announces a bank transfer to the Seller and uploads the payment order.
2.9. A Top-up with a note is the placing of money on a Company card together with a short text for the Company user.
2.10. The Owner is the Company staff member who holds every right in the table of clause 4.2. The Accountant and the Operator are the Company staff members with the rights the same table gives them.
2.11. Other terms written with a capital letter have the meaning given by Art. 1 of the Contract.
3. Acceptance of the Terms and versions
3.1. These Terms take effect from the signing of the Contract. At the first sign-in the Cabinet asks the Owner of the Company to accept them. Acceptance is not a condition of the Company's access to its data, to the Company account and to the Company cards.
3.2. For each acceptance the Seller keeps the name and surname of the person who accepted, his electronic mail address, his role, the version accepted, the date and the time.
3.3. The Seller announces a new version 30 (thirty) days before the date from which it applies, in the Cabinet and by electronic mail to the addresses of the Owners of the Company, under Art. 47 of the Contract. The announcement contains a short list of the changes and that date. At the first sign-in after that date the Cabinet asks the Owner to accept the new version.
3.4. A Company that does not accept the new version may declare the termination of the Contract under Art. 39 of it, by a notice sent before the date from which the new version applies. Until the Contract ends the previous version applies, and access to the Cabinet does not stop.
3.5. The Cabinet displays the steps of every money operation and its total before confirmation. Data entered may be corrected up to the confirmation. The accepted version stays available in the Cabinet and may be saved and printed. The Contract and these Terms are concluded in Romanian. The Seller has joined no code of conduct that applies to the Cabinet.
3.6. Both Parties are professionals. They agree to derogate from the duties of information before the order and of confirmation of the order laid down by Law No. 284 of 22.07.2004 on information society services, to the extent that the Cabinet gives the information of clause 3.5.
4. Company staff members and the roles
4.1. The account of a Company staff member is created on the basis of an invitation sent to the electronic mail address given by the Company. The invitation for the first Owner is sent by the Seller, and the other invitations are sent by an Owner. An invitation is valid for 7 (seven) days. On activation the person sets his own password and confirms that he has read chapters 5 and 6.
4.2. The roles are the Owner, the Accountant and the Operator. Their rights are as follows:
| Function | Owner | Accountant | Operator |
|---|---|---|---|
| Top-up of the Company account | yes | yes | no |
| The history of the Company account operations | yes | yes | no |
| The statement, the reconciliation act and the tax invoices | yes | yes | no |
| Cards and Company users: add, place money on a card, take back the Company part, block, delete | yes | view only | yes |
| The option "Top-up by user" | yes | no | no |
| Reports and exports | yes | yes | yes |
| Company staff members and their roles | yes | no | no |
| The Company's data | yes | view only | no |
| Keys of the programming interface (Annex No. 4) | yes | no | no |
4.3. The Company must have at all times at least one active Owner. The Cabinet does not allow the last Owner to be removed and does not allow his role to be changed.
4.4. Each Company staff member must have his own sign-in. Shared sign-ins are forbidden. One electronic mail address belongs to one person and may hold roles in several companies; at sign-in the person chooses the company in which he works.
4.5. Actions taken in the Cabinet after sign-in are the actions of the Company. The Company answers for every action of its Company staff members, under Art. 31 of the Contract.
4.6. The Owner may deactivate a Company staff member at any time, and access ends within 1 (one) minute. The Company must deactivate the persons who are no longer authorised to act in its name without undue delay and at the latest within [1] (one) working day, for example when employment ends.
4.7. Actions taken with the sign-in data of a Company staff member are the Company's until the moment the Seller receives the message of clause 5.4 or an Owner's request to close the sessions. Actions taken after that moment are at the Seller's risk.
5. Sign-in and the security of access
5.1. Sign-in to the Cabinet is by electronic mail address and password. The password must have at least [10] characters. A Company staff member must not give it to anyone, not even to the Seller. Members of the Seller's staff who hold a right over money or the right to change settings — the Administrator, the accountant and any role with such a right — sign in to the Seller's internal panel only with a code from an authenticator app, as a second factor; other staff do not need one.
5.2. The password is reset through a link sent by electronic mail and valid for 1 (one) hour. Once it is used, or once that hour has passed, the link no longer works.
5.3. A Cabinet session expires after [8] hours, or after [30] minutes without activity.
5.4. A Company staff member who suspects that his password or his session has reached someone else must change his password at once and must tell an Owner and the Seller at dev@e-gaz.md. At the request of an Owner the Seller closes that person's open sessions.
6. Rules of use and the log
6.1. A Company staff member must use the Cabinet only to manage the Company account and the Company cards, within the limits of his role and of the Company's instructions.
6.2. A Company staff member must not: a) pass his sign-in data to another person; b) enter or try to enter the data of another company; c) enter untrue data, or the data of persons to whom the Company does not give a Company card for use; d) use automated programs outside the programming interface; e) test the security of the Cabinet without the written agreement of the Seller.
6.3. The Cabinet records every action by which: a) the Company account is topped up; b) money is placed on a card; c) the Company part is taken back; d) a card is blocked or deleted; e) a Company staff member is added or deactivated; f) a role is changed; g) the option of clause 7.12 is turned on or off; h) the Company's data are changed. The record contains the person, the date, the time and the content of the change.
6.4. The Seller keeps the log for the term of the Contract and for [3] (three) years after it. At the Company's request the Seller makes the log available in CSV format, within 5 (five) working days. The log is a means of proof and does not limit the right of either Party to bring other evidence.
7. Functions of the Cabinet
7.1. The Company tops up the Company account in three ways: a) an instant MIA payment started in the Cabinet; b) the Company's bank card, from the Cabinet; c) a Top-up request followed by a bank transfer to the Seller's account.
7.2. In a Top-up request the Company states the amount, takes the reference code generated by the Cabinet, writes it in the payment description and uploads the payment order. The Company account is credited once the Seller's accountant establishes that the money has arrived, within [1] (one) working day of its arrival, under Art. 6 of the Contract. Until then the request has the state "pending". The Cabinet displays the state of every request and, where a request is refused, the reason for the refusal.
7.3. A top-up through MIA and a top-up by bank card are credited when the bank confirms the payment, never before. A payment that is not confirmed does not credit the Company account; money that arrives later is credited and the Company sees the operation in the history.
7.4. The Cabinet displays the history of the Company account operations in chronological order: a) top-ups of the Company account; b) money placed on cards; c) the Company part taken back; d) payments at the Seller's Sites; e) Refunds; f) corrections. The history may be filtered, including by Top-ups by user. The export is in CSV and XLSX format.
7.5. Company cards are of three kinds. A Fuel card pays for fuel, a Wash card pays for the wash, a Combined card pays for both fuel and wash. The kind is chosen when the card is issued.
7.6. When a Company user is added, the Company states the name, the surname and the telephone number of the person, gives him the label under which the Cabinet displays him, and chooses the kind of card. The Seller sends that person an invitation by SMS. The invitation may be sent again from the Cabinet, at most [3] times in 24 (twenty-four) hours.
7.7. Before adding the person, or at the latest when adding him, the Company must tell him which of his data it passes to the Seller and what the Company sees in the Cabinet. The Seller makes a model notice available in the Cabinet. The Company may use it as it stands or adapt it.
7.8. From the Company account the Company places money on a Company card, for one person or for several at once. The Cabinet displays the total before confirmation. Where the balance of the Company account is not enough, the operation is not carried out at all. Errors on individual cards are shown row by row, and the sums not carried out stay in the Company account.
7.9. A Top-up with a note is possible at any placing of money on a card. The Company user sees the text of the note in the App, next to the amount received. The note does not change the nature of the amount and creates no further rights.
7.10. The Company part is taken back at the Company's request at any time and, by operation of these Terms, when the card is deleted. Blocking a card stops payments and does not move money. The Company cannot take back sums already paid at the Seller's Sites, nor sums under a Hold for a fuelling in progress.
7.11. The User part is displayed in the Cabinet separately from the Company part. The Company cannot take it back and cannot move it to another card. This sum is spent first. When the card is deleted, or when the person leaves the Company, the sum left is dealt with under Art. 17 of the Contract.
7.12. The option "Top-up by user" has, at the signing of the Contract, the state set in Annex No. 1. The Owner turns it on and off at any time, for the whole Company or only for the Company users he chooses. While the option is off, the Company user does not see the Company card in the top-up list in the App.
7.13. The Company Discount on fuel is the one set in Annex No. 1 and is changed only under Art. 19 of the Contract. The Cabinet displays it, for information, together with the date from which it applies. At the wash the general ePay Discount of the Network applies. The discount applies to every payment made with the Company card, whoever placed the money on it.
7.14. The report builder contains the period, the grouping (Company users, cards, service lines, days) and the columns. Reports are exported in CSV and XLSX format, and settings may be saved. A separate report shows, for each Company user, how much he placed on the card himself and how much he spent.
7.15. The Cabinet makes available to the Company the monthly statement and the data of the deliveries. Tax invoices are issued under Art. 22 and Art. 24 of the Contract. The reconciliation act is drawn up at the request of either Party and is treated as confirmed if the Company does not dispute it within 10 (ten) working days of receipt, under Art. 25 of the Contract.
7.16. The Owner records in the Cabinet a change of the name or of the identification data of the Company within 5 (five) working days, under Art. 27 lit. e) of the Contract, and produces proof of it at the Seller's request. The change goes into the log. Until the proof is produced, documents are issued on the earlier data.
7.17. The Seller may add, change or withdraw functions of the Cabinet for one of the reasons of clause 15.1, on 30 (thirty) days' notice given in the Cabinet and by electronic mail to the addresses of the Owners. A Company that does not accept the withdrawal of a function may declare the termination of the Contract under Art. 39 of it.
7.18. The Company part comes from the Company account and returns there. The User part comes from Top-ups by user and does not return to the Company account, under clause 7.11.
8. The programming interface
8.1. The Company may work with the same data through the programming interface, where Annex No. 1 provides for it. Keys are created and revoked by the Owner, from the Cabinet. The rules of the interface, the automatic notifications, the technical limits and the liability for keys are set out in Annex No. 4.
9. Data displayed in the Cabinet and confidentiality
9.1. The Cabinet displays only the data of the company in which the Company staff member is signed in. The data of other companies are not accessible.
9.2. About a Company user the Cabinet displays the label given by the Company, the telephone number with part of the digits hidden, and the operations made with the Company cards. The Cabinet does not display that person's ePay card, his personal Balance, his personal payments or his full telephone number.
9.3. The Company must enter in the Cabinet only data that are accurate and needed to manage the Company cards. The label given to a Company user is chosen and controlled by the Company.
9.4. For the data of Company users processed through the Cabinet, the Company is the controller and the Seller is the processor. The processing follows Annex No. 2.
9.5. About a Company staff member the Seller processes the following data: the name, the surname, the electronic mail address, the role, the cryptographic fingerprint of the password and the log of actions. The purpose of the processing is access to the Cabinet and the establishing of the person who carried out each operation. For these data the Seller is the controller. The rights of the Company staff member over these data, and the way to exercise them, are set out in the Privacy policy published at https://epay.e-gaz.md, and at dev@e-gaz.md.
9.6. A Company staff member must keep confidential what he sees in the Cabinet, under Art. 36 of the Contract.
10. Data kept in the browser
10.1. The Cabinet keeps in the browser of the Company staff member only what it needs in order to work: the session, the language chosen and the display settings. What is kept, for how long, and how it is deleted are set out in the Notice on cookies and browser storage, published at https://epay.e-gaz.md.
11. Availability, maintenance and support
11.1. The Seller uses diligence to keep the Cabinet available every day. For the Cabinet the Seller works towards a target of [AVAILABILITY LEVEL] % per calendar month. The target shows what the Seller works towards and is not a guaranteed level. Maintenance windows announced under clause 11.2 do not count towards it.
11.2. Planned maintenance windows are announced in the Cabinet and by electronic mail at least 24 (twenty-four) hours in advance, with the interval and the expected effect. They are set between [22.00] and [06.00], except where the work cannot wait. Maintenance required for security is carried out at once, and the Seller tells the Company within 24 (twenty-four) hours.
11.3. Support for companies answers at dev@e-gaz.md and at [COMPANY SUPPORT TELEPHONE], on working days, during [SUPPORT HOURS]. Incidents that stop payments with Company cards are treated first.
11.4. Payments with Company cards at the Seller's Sites are carried out within the sums on the cards, including while the Cabinet is unavailable.
11.5. A payment is disputed under Art. 25 of the Contract, through the Cabinet or at dev@e-gaz.md. The Seller registers the dispute, confirms that it has been received and answers within 14 (fourteen) days.
12. Suspension and end of access
12.1. The Seller may suspend the access of a Company staff member where there are signs of unauthorised access, where clause 6.2 is broken, or at the request of an Owner. The Seller tells the Owners before the suspension, or, where the suspension cannot wait, within 1 (one) hour after it. The message states the reason and what has to be done for access to be restored.
12.2. The suspension of one person's access does not stop the Company cards and does not affect the Company account.
12.3. Where the suspension concerns the last active Owner, the Seller keeps it for at most 5 (five) working days. Within that period, at the written request of the administrator of the Company, the Seller tops up the Company account and manages the cards in place of the suspended Owner.
12.4. The Seller may put the Cabinet of the whole Company into a view-only state where there are signs of fraudulent use of the Company cards, or where the Company does not meet its duty to pay. The measure is announced in the Cabinet and by electronic mail, with the reason and with what has to be done to lift it. In that state the Company sees its data, the history and the documents and cannot place money on cards. Company cards are blocked only in the cases the Contract provides for.
12.5. The access of all Company staff members ends when the Contract ends, after the view-only period set in Art. 42 of the Contract. The account of a person who does not hold a role in any company is deleted after [90] (ninety) days.
13. Intellectual property
13.1. The Cabinet, its documentation and the ePay marks belong to the Seller. The Company and its Company staff members receive a non-exclusive and non-transferable right to use the Cabinet for the term of the Contract, for its purposes. The Company may download the reports and the exports during the term of the Contract and during the view-only period set in Art. 42 of the Contract. The files downloaded stay the Company's.
14. Liability
14.1. The liability of the Seller towards the Company is the one set in Art. 34 of the Contract.
14.2. The Seller does not answer for the consequences of actions taken in the Cabinet by Company staff members, for example money placed on the card of a person other than the one intended. The Seller helps to put the matter right by the means available in the Cabinet, by taking the Company part left on the card back to the Company account.
14.3. The Seller does not take on any contractual obligation of its own towards a Company staff member, apart from those in chapters 5 and 6 and in clause 9.5.
15. Change of the Terms, applicable law and disputes
15.1. The Seller changes these Terms in the manner set out in clause 3.3. A change is made for one of these reasons: a) a change of the law or of the requirement of an authority; b) a change of a supplier of the Seller or of the payment channel; c) the withdrawal of a function, required by the end of a supplier's service or by a security need; d) the security of the Cabinet; e) the correction of an error or of an unclear wording.
15.2. These Terms are governed by the law of the Republic of Moldova. Disputes between the Seller and the Company are settled under Art. 44 of the Contract.